Rollover Phone Contracts for some customers will be Banned
Ofcom have confirmed (13th September 2011) that rollover contracts, which tie landline and broadband customers into repeated minimum contract periods unless they opt out, will be banned from December this year.
The contracts, also known as Automatically Renewable Contracts (ARC's),...
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Changes to European telecoms law – benefits for UK consumers
Ofcom has today (25-May-2011) confirmed a number of changes to its regulations that will benefit consumers, as a result of new European telecoms law.
The changes include shorter phone and broadband tie-in periods, compensation for delayed number switching and improved...
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Phone Contracts
Ofcom today (3-Mar-2011) announced it is proposing to amend its existing rules in relation to contract terms to prohibit opt-out contract renewals in any form in the landline and broadband sectors.
These Automatically Renewable Contracts (ARCs), also known as...
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