Communications Management | Mobile Device Costs Solutions | Expense Reduction Analysts

Communications Cost Management Services

The Communications team was formed in 2007 and coupled with pre-ERA experience, offers significant expertise to help manage communications suppliers, cost and internal procedures.

A little more information

We can help you understand exactly what it is you are purchasing, avoid or move out of onerous contracts, minimise penalty charges and perform detailed bill re-calculations which you are unlikely to be able to do.

We can also help with strategies and systems changes such as new data lines, network changes and move to new technologies including Internet telephony (VoIP), new phone systems, hosted/cloud phone systems and Mobile Device Management (MDM).


  • Broadband/ISP
  • Data
  • Landline
  • Maintenance Agreements
  • Mobile
  • Telephone Conferencing

Our approach

Contract Review

Contracts, terms and pricing can be complex.  We help you understand exactly what you are committed to and what impacts there may be during the period of the contract, at its end date and any ongoing commitments.

Inventory & Billing Analysis

An integral part of any review, we document each individual cost component and charging methodology in order to understand your current prices and compare them to your contract.


Covering phone line rentals and service charges, fixed or cloud and their associated call costs.


Covering line rentals, bolt-ons and other service charges and their associated airtime costs including voice calls, messaging and data usage.  We can also review and assist with mobile security, device management, policies and procedures.

Communications Case Studies

category Savings:56%
Category Savings:48%
Category Savings:47%
Landline Savings:28%
Mobile Savings:51%
Landline Savings:47%
Mobile Savings:24%
Category Savings:24%
``The specialists from Expense Reduction Analysts have ensured that we are buying from the right people and have negotiated with suppliers - notably BT - on our behalf. The great thing is that the suppliers recognise their name, understand that they need to give us best value and know that their ongoing charges will be analysed. It gives me great peace of mind that they are checking our bills in such detail.``- Chris Cox, Finance Director, Arun Estates

Want to find out more?