We often come across two distinct groups of clients; those who want to know their rates are not too high and maybe get a rates refund and those with specific property issues.
This might include minimising rates on completion of a new building, minimising rates during construction, dividing/splitting rating assessments, change of use issues, or simply a perceived or real view that their rates are too high…to name a few!
Our job is then to utilise our skill sets to plan a strategy to best arrive at the answer the client wishes, through the full spectrum of rating services, including compiled appeals against rateable values, material changes, audit and compliance, together with empty rates strategic advice. It should be said that understanding which routes to take in terms of appeals, communications with the authorities and references to legislation/case law play a large part in this advice.
We are also currently liaising with clients in relation to the 2017 rating revaluation and providing guidance when required in terms of advice on Forms received and budgeting advice. This is a very significant event as there has not been a revaluation since 2010.
As we move towards the revaluation going live in April 2017, the intensity of communications will increase from a variety of sources and clients will need a trusted hand to make sense of it all and provide advice when required.